Where to turn the agent browser on or off, which sites Haruno may open, how to sign out of them, and why the setting that lets it open any site should stay off.
Mac appNot availableThe Mac app has no browser panel and no list of sites Haruno may open and sign in to.
Windows appAvailable
The browser has its own card under Settings ▸ Connectors, called Agent browser. To see what the browser does in a chat, read The agent browser.
The Agent browser card in Settings ▸ Connectors.
The settings
Setting
What it does
Let Haruno use a browser
On by default. Turn it off and no chat is offered the browser at all.
Move the pointer like a person
Off by default. Moves the pointer between clicks instead of jumping. Slower.
What the browser may do
In the advanced view only. Set each step to On, Confirm or Off. Steps set to Off are not offered to Haruno at all.
Sites Haruno may open
The only sites the browser will go to.
Let the agent open any site
Off by default. Turns the list above off.
Sites you are signed in to
The sites the browser has a sign-in for, with a way to sign out.
Sites Haruno may open
The browser opens the sites on this list and no others. At first the list is empty, and Haruno asks you before it adds one.
To add a site yourself, type it in Site to allow and press Allow site. Use only the name, such as example.com. Do not type https://, a path or a port. To add several, separate them with spaces or commas. Press Remove beside a site to take it off.
A site must match exactly. Allowing example.com does not allow shop.example.com. Add each one you need.
Leave Let the agent open any site off
A web page is not trusted. Text on a page can tell Haruno to take what it has read to an address the page chooses. The allowed list is what stops that. Turning Let the agent open any site on switches the list off for everything Haruno does in the browser, and the card says so. Your sites stay on the list and count again when you turn the switch off. Use it only when a customer has a clear reason.
Signing out of sites
The browser Haruno uses in chats keeps its own sign-ins, apart from your everyday browser.
Sign out beside a site deletes the cookies Haruno stored for that site. Haruno asks you first. The next time it needs the site, you sign in again.
Sign out of every site deletes every cookie in that browser. A browser that a connector uses for its own account is not touched.
Check the browser profile lists every site that holds cookies there.
All of this stays on your computer.
When the browser is off or unavailable
If Let Haruno use a browser is off, the Show Browser panel entry is not listed. If every step is set to Off, the card says that chats carry none of the browser.