Haruno Knowledge base

About

The About page in the Windows app shows the version, when it was released, whether an update is waiting, and a link to the privacy policy. Click the version to copy it for a support message.

  • Mac appAvailableAbout Haruno is in the Haruno menu and shows the name and version.
  • Windows appAvailable

About is the page to open when you need to know which version of Haruno is installed. Open it from Help ▸ About, or from About at the bottom of the navigation pane.

The About page. The demo shows a placeholder version number. A real install shows its own.
The About page: the Haruno icon and name, a version number, the line No update is available, a Check for updates button and a Privacy link.The About page: the Haruno icon and name, a version number, the line No update is available, a Check for updates button and a Privacy link.

What you see

  • The name and the version. The version is a number with three parts. When the build carries one, a short code follows it in brackets.
  • Released. A line such as Released with a date, when the build knows its release date.
  • The update line. It says No update is available., or that a version is available. While Haruno checks or downloads it says so, with a progress bar and the percentage.
  • Privacy. A link to Haruno's privacy policy. It opens in your browser.

What you can do

  • Check for updates. Press Check for updates to look right now. If a newer version exists, a button appears next to it. Depending on the step, it reads Restart to update, Resume download or Open download page. Updates are covered in Updates.
  • Copy the version. Click the version number. The status bar at the bottom says Version copied. Paste it into a message to support, so they know exactly which build you have.
When a customer reports a problem

Ask for the version from this page first. It is the quickest way to tell whether they have the fix.

What it does not show

There is no list of open-source licenses or button to open the logs on this page.

Last updated · PR #2944 · View this version on GitHub

History (1 version)
  1. Internal knowledge base for staff: site, reader keys, assistant, 197 pages and the PR rule (#2944)
    PR #2944Commit a2a7836The page at this version
    What changed
    @@ -0,0 +1,31 @@
+---
+title: About
+summary: The About page in the Windows app shows the version, when it was released, whether an update is waiting, and a link to the privacy policy. Click the version to copy it for a support message.
+feature: about
+covers:
+  - windows-client/haruno-webview/web/src/pages/AboutPage.tsx
+---
+
+About is the page to open when you need to know which version of Haruno is installed. Open it from <Ui>Help ▸ About</Ui>, or from **About** at the bottom of the navigation pane.
+
+<Shot src="/m/77c54635a0ab-windows-app-about-light.png" dark="/m/8b2ae4109fa6-windows-app-about-dark.png" alt="The About page: the Haruno icon and name, a version number, the line No update is available, a Check for updates button and a Privacy link." caption="The About page. The demo shows a placeholder version number. A real install shows its own." />
+
+## What you see
+
+- **The name and the version.** The version is a number with three parts. When the build carries one, a short code follows it in brackets.
+- **Released.** A line such as **Released** with a date, when the build knows its release date.
+- **The update line.** It says **No update is available.**, or that a version is available. While Haruno checks or downloads it says so, with a progress bar and the percentage.
+- **Privacy.** A link to Haruno's privacy policy. It opens in your browser.
+
+## What you can do
+
+- **Check for updates.** Press **Check for updates** to look right now. If a newer version exists, a button appears next to it. Depending on the step, it reads **Restart to update**, **Resume download** or **Open download page**. Updates are covered in [Updates](/windows/app/updates/).
+- **Copy the version.** Click the version number. The status bar at the bottom says **Version copied.** Paste it into a message to support, so they know exactly which build you have.
+
+<Callout variant="tip" title="When a customer reports a problem">
+Ask for the version from this page first. It is the quickest way to tell whether they have the fix.
+</Callout>
+
+## What it does not show
+
+There is no list of open-source licenses or button to open the logs on this page.