Findings and questions for management

Every close runs a set of integrity checks on the company's books. The Findings & questions tab on the company's page is where the results land. It is the page to open when you ask, "Is anything wrong with these numbers?"

Findings

A finding is something the checks could not tie out. Examples are a balance sheet that does not balance, an account that is mapped to no statement line, a reconciliation that is missing, or a figure that does not match between two statements. Each finding has a severity, high, medium or low, the account or statement it is about, and a plain sentence on what is wrong.

The count on the tab and on the company's card is the count from the last close. Press Re-run checks to read the books as they stand now.

Two buttons sit under a finding:

• Resolve… opens a short sheet where you give the answer Haruno needs, such as which statement line an account belongs on. Haruno works out what the answer would change before it records it, and then offers Close again.
• Explain this finding stages a question about it in chat. Nothing is sent until you send it. The chat opens beside the page.

Haruno also asks questions of its own here. They are things the close could not decide, such as which account holds deferred revenue. Answering one records the answer in the company's mapping, and Haruno stops asking. A question that was answered earlier shows as not asked, with Ask again in case the answer stopped being true.

Questions for management

After every close, Haruno drafts the questions the month's figures call for. For example, it may ask why travel is above budget, or which items make up a small difference on a reconciliation. The questions are for you to put to the company's management. They appear on the tab under Questions for management, with the month.

Nothing is sent to anyone. Haruno says so on the card: the questions are drafted from this month's figures, for you to edit and send.

On each question you can:

• Edit the wording.
• Record Answer… when management replies. The answer is kept with the question. Edit Answer… changes it later.
• Open More to move a question up or down, or Set Aside. Set-aside questions wait under Set aside, with Restore.
• Follow the line under it to see what the question is about. It jumps to the finding or the panel.

Press Copy to copy all the questions, for an email. Draft again asks Haruno for a fresh set. Questions still unanswered from an earlier month show under Still open from, so nothing is lost when a new month is closed.

The check on a question's figures

Under each question, a small line says whether the figures in its words match this month's figures.

A figure is not compared, and the line says why, when:

• the sentence is about the future (forecast);
• the sentence gives a cause, such as "because" (a cause, not checked);
• the figure is a comparison with another period or a plan (comparison not read);
• the sentence is in a language the check does not read, such as Russian or Korean (language not read). It does read English, Japanese, Chinese and Arabic;
• the sentence is too long to read (sentence too long to read).

A match means only that the number is one this month holds. It does not mean the question names it correctly, and it does not check a cause or a comparison. Press Copy and the line is copied under its question. A question that quotes no figure has no line, and neither has a question from an earlier month under Still open from.