This knowledge base explains what Haruno does, one feature at a time. It is written for people who are not engineers: product, accounting and sales.
What is here
- The Mac app and the Windows app: every feature, with pictures or a short video.
- The customer dashboard: the website where customers manage their account.
- The operator console: the screens our team uses to run the service. These pages are only shown to people who have access to them.
- Guides: short explanations that cut across features.
Finding a feature
Use the search box in the sidebar, or press ⌘K. Type what you are looking for in your own words.
To see which app has a feature, open Compare apps. Each row says whether the Mac app, the Windows app, or both have it, and links to the page.
Labels you will see
| Label | What it means |
|---|
| Available | Customers can use it today |
| Beta | Customers can use it, and it may change |
| In development | Built, but switched off for customers. Do not promise it |
| Coming in a version | Merged, but not in the version customers have yet |
| Not available | This app does not have it |
When a page does not answer you
Open the assistant at the bottom right of any page and ask. It answers from these pages and tells you which ones it used.
If the answer is wrong or missing, press the thumbs-down or This didn't answer my question. The team reads those and fixes the pages.
Seeing what changed
- Updates lists what each version of the app changed.
- Every page ends with the date it was last changed and a link to that version.
- Changes lists the latest edits to the knowledge base itself.