What a customer sees when they install Haruno on Windows from the website, what Setup asks and does, which version it installs, and what the uninstaller asks.
Mac appAvailableThe Mac app comes in a disk image: open it and drag Haruno to Applications.
Windows appAvailable
Customers install Haruno for Windows with one small setup file from the Windows download on the Haruno website. Setup downloads the current Haruno while it installs, so the PC must be online.
Installing
Download and open the setup file
Use the Windows download button on the Haruno website, then open the file. It is signed by Haruno's publisher, Inferara.
Answer one question
Setup asks whether to create a desktop shortcut. It does not ask where to install and it does not ask for a Start menu folder. It never asks for an administrator password, because it installs for your own Windows account only.
Wait while it downloads
Setup shows "Downloading the latest Haruno..." and installs it. If Haruno is running, Setup closes it first.
Open Haruno
Leave Launch Haruno ticked on the last page and Haruno opens. A Haruno shortcut is also in the Start menu.
Where it goes: a folder called HarunoClient inside your Windows user profile (in Local AppData). Because it is inside your own profile, installing needs no administrator rights.
Which version it installs
The setup file does not carry the app. It asks the Haruno service which version is on offer to you right now and installs that one. So the same setup file always installs the current version, and the Installed apps list in Windows shows the version that was actually installed. From then on Haruno updates itself.
What can go wrong
What Setup says
What to do
Haruno is not being offered for installation right now. Ask your Haruno administrator to choose a version, then run Setup again.
No version has been made available to this customer's account yet. Ask whoever runs the customer's Haruno.
Haruno could not get the list of available versions: the server answered with an error. This is usually temporary.
Wait a few minutes and run Setup again.
Haruno could not get the list of available versions. Check your connection.
The PC could not reach the Haruno service. Check the internet connection, a VPN or a proxy.
Haruno is in use and could not be replaced. Close Haruno and run Setup again.
Close Haruno, including its icon in the notification area, and run Setup again.
Haruno could not install the Microsoft Edge WebView2 Runtime.
Haruno needs this Microsoft component to open its window. Setup installs it by itself when the PC does not have it. If that fails, install "Microsoft Edge WebView2 Runtime" from Microsoft, then run Setup again.
Good to know
Language. Setup uses the language Windows is displayed in when it is English, Japanese, Traditional Chinese or Arabic (Arabic reads right to left). For any other language it uses English. There is no language picker.
Reinstalling. Running Setup on a PC that already has Haruno upgrades it in place. There is still one Haruno entry in Installed apps.
Which PCs. Windows on 64-bit Intel or AMD processors, and Windows on ARM.
No offline installer. The only setup file is the one that downloads Haruno when it runs. There is no offline version for customers.
Uninstalling
Open Windows Settings, go to Apps, then Installed apps, find Haruno (publisher Inferara) and choose Uninstall.
The uninstaller always removes the program and the connector packages Haruno downloaded. Before it finishes it asks:
Also delete your Haruno chats, settings, logs, and connected integration accounts? Choose No to keep your data for a future reinstall.
Yes deletes the data for good
The default answer is No, which keeps the data so a later reinstall picks up where you left off. Yes also removes what Haruno keeps on the PC for its own pages in their normal place, such as the Portfolio's books, together with chats, settings and connected accounts. Check with the customer before choosing Yes.
If Haruno is running, the uninstaller closes it. It also removes the access Haruno was given to your folders. If that cleanup cannot finish, the uninstall stops and asks you to close Haruno and try again.
The same choice exists inside the app, without uninstalling: Settings ▸ General ▸ Local data ▸ Delete local data signs you out and removes what Haruno keeps on the PC.