Haruno for Windows tells you when it needs a permission, asks you a question or finishes while you are looking at something else. One switch in Settings turns it all off.
Mac appAvailableThe app has no on or off switch for these. macOS Notifications settings control them.
Windows appAvailable
Haruno works on tasks for a while, and sometimes it has to stop and wait for you. Without a signal, a task could sit for hours behind another window. So Haruno tells you.
What Haruno tells you about
Title on the notification
When
Permission required
The assistant wants to do something that needs your approval, for example run a command.
Haruno needs your input
The assistant asked a question and is waiting for your answer.
Agent finished
The assistant completed its work and is waiting for you.
When you get one
Haruno speaks up only when you cannot see the chat. That means:
Haruno is behind another window, or
Haruno is hidden in the notification area (the tray), or
Haruno is in front but on another page, such as Settings, History or Files.
If the chat is in front, you get nothing. The card in the chat is the notification. A notification is also taken back by itself once you answer in Haruno.
What it looks like
Haruno sends a Windows notification, the pop-up in the corner of the screen that also waits in the Windows notification list.
Permission required. The notification names the tool and shows the start of what it wants to do, cut to about 120 characters. Two buttons, Allow once and Deny, let you answer right there. Click the notification itself instead to open Haruno and read the whole request.
Haruno needs your input. The notification shows the question. It has no buttons. Click it to open Haruno and answer in the chat.
Agent finished. "The agent completed its turn and is waiting for you." Click it to open Haruno. It does not appear while another request is already waiting for you, because that request has its own notification.
Allow once is deliberately small
A notification shows one short line, not the full explanation and risk note that the chat card has. So it can only allow one request, never a whole session. The buttons are left off when the request was cut short, when it does not say what it will do, or when it is a high-risk request. In those cases, click the notification and decide in Haruno.
If Windows will not show a pop-up
Something should always reach you. If Haruno is behind another window, its taskbar button flashes a few times as well. If a pop-up cannot be shown at all, Haruno flashes the taskbar button or shows a small balloon from its tray icon instead.
When the screen is locked
Anyone at the desk can read a notification on a locked screen, so Haruno keeps what the assistant wrote out of it. A Permission required or Haruno needs your input notification then says only: "A new reply is waiting in Haruno. Unlock your computer to see it." There are no Allow once or Deny buttons. Answer in Haruno after you unlock.
If a notification was already on the screen when you locked it, Haruno takes it down and shows the short one instead. A small balloon from the tray icon that is already showing cannot be taken back, but it has no buttons and Windows removes it. If Haruno cannot tell whether the screen is locked, it shows the short text. There is no setting to show the full text on a locked screen.
Temporary chats
A temporary chat never puts its content in a notification. You see only "A temporary chat is waiting for you. Open Haruno to see it." and there are no buttons.
The Notifications switch
Settings ▸ General ▸ Notifications is on by default. Its description reads: "Notify when the agent needs permission, asks a question, or finishes while the window is in the background."
The Notifications switch is in the General tab of Settings.
Turn it off and Haruno stays silent: no pop-ups, no flashing taskbar button and no balloon. Requests still wait for you in the chat.
What to tell a customer
If nothing pops up, check that the Notifications switch is on. When Windows will not show a pop-up, the taskbar flash or the tray balloon should still appear.
A task that seems stuck may be waiting for an answer in the chat. Open Haruno and look at the chat.
A notification that only says "A new reply is waiting in Haruno" came while the screen was locked. That is on purpose. Unlock the PC and answer in Haruno.
If notifications still do not appear and support needs to see why, there is a trace they can ask the customer to switch on. See What Haruno keeps to find problems.