What the Close button, File Exit and the tray icon do in the Windows app, when Haruno asks before quitting, and what happens to work that is still running. Haruno stays in the tray while a scheduled task is turned on.
Mac appAvailableDescribed on the Menus page.
Windows appAvailable
Closing the Haruno window on Windows does not always quit the app. What happens depends on how you close it and on whether you have scheduled tasks turned on.
Three ways to close
What you do
What happens
Click X on the window, and no scheduled task is turned on
Haruno quits.
Click X on the window, and at least one scheduled task is turned on
The window hides. Haruno keeps running in the system tray so the tasks can run.
Choose File ▸ Exit, or Exit on the tray icon's menu
Haruno quits, always.
X does not always quit
With a scheduled task turned on, closing the window gives no message and the app stays in the tray. This surprises people who think they have quit. To really quit, use File ▸ Exit or the tray icon's Exit. Only scheduled tasks count here. Nothing else keeps Haruno running after you close the window.
If Haruno cannot read the list of tasks, it plays safe and stays in the tray.
The tray icon
Haruno puts an icon in the Windows system tray, the area near the clock. Left-click it, or choose Open from its menu, to bring the window back. Its menu also has Exit.
The icon changes while Haruno is busy. Hover over it and the tooltip says Haruno — working… when a reply is in progress, otherwise just Haruno.
Hide and show from the keyboard
With Global shortcut on in Settings ▸ General, Ctrl+Alt+Space shows Haruno from anywhere in Windows. Pressed while Haruno is in front, it hides the window to the tray. See Settings and the General tab.
If Launch at startup is on, Haruno starts hidden in the tray when you sign in to Windows. The welcome screen is the exception: it always stays visible.
When Haruno asks before quitting
If Haruno is still working when you quit, it asks first. This applies to File ▸ Exit, to the tray's Exit and to X when that would quit.
The question is Quit while Haruno is still working? and it says: Haruno is still working on something. If you quit now, that work stops before it finishes. The buttons are Quit Anyway and Cancel.
Haruno counts as working while a reply is being written, while a helper it started is still running, and while a scheduled task is running. If the window was hidden in the tray, it is brought back first so you see the question. Cancel keeps Haruno open. If the box cannot be shown, Haruno does not quit.
What happens to work that is still running
A reply being written stops. The conversation up to that point is kept.
A scheduled task that is running is cancelled. It is not run again at the next start.
A temporary chat ends. Temporary chats are never kept.
The isolated space Haruno works in is shut down with the app.
What is saved when you quit
Haruno saves the window's size and position, and any message you typed in a project but did not send. The next start opens on the page you left. See Reopening where you left off.
When Windows ends Haruno
If Windows closes Haruno itself, for example when it shuts down or you sign out, Haruno saves the window's position and your unsent drafts and ends straight away, without asking. Work that was still running stops.
How fast it is
The window and the tray icon disappear at once. The rest of the clean-up is allowed about two seconds, and Haruno always ends within about three. Quitting never waits for a reply, a scheduled task or a helper to finish.
What to tell a customer
To make sure Haruno has really quit, use File ▸ Exit, not the X.
If they see a warning that Haruno is still working, Cancel lets the work finish.
Scheduled tasks only run while Haruno is running. That is why the window hides to the tray instead of quitting.